- Dynamics 365 Customer Service and its components
- Case lifecycle and managing cases
- Knowledge management in Customer Service
- Other customer service apps
- Dynamics 365 Field Service and key terminologies
- Work orders, incidents, and inspections in Field Service
- Scheduling, inventory, and asset management capabilities in Dynamics 365 Field Service
- Dynamics 365 Project Operations and deployment types
- Project services lifecycle and key terminologies
- Sales, Project, Expense, and Resource management capabilities
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Session Information
Tags
Public
Technique
Domaine d'intérêt
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Sales
Dynamics 365 Marketing
Format
On demand
Langue
Anglais
Solution Area
AI Business Solutions – AI Business Process
Confirmer l'entreprise
Données de la compagnie fournies par Clearbit (www.clearbit.com)
Il s'agit du numéro IDE/TVA. Exemple de format : CHE-123.456.789
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En vedette dans
MB-910 Microsoft Dynamics 365 Fundamentals (CRM)
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